Careers at Catholic Charities

Please refresh your browser for the most current postings.

To apply for a current opening listed below, send a resume and cover letter to the contact information listed at the end of each posting. If a resume and/or cover letter is not readily available, feel free to download and fill out an Application. Or, pick up an application form at the Catholic Charities Administration Center at 1200 Second Ave. South in downtown Minneapolis.

Please note, an individual is considered an applicant only when a completed Catholic Charities application has been received.


  • If you have applied by mail, you shall be receiving a postcard via US Postal mail. This postcard notifies you that the Human Resources Department has received your application and/or resume. If you are chosen for an interview, you will be contacted. Please do not call or send emails asking about your application materials. If you have not already done so, please fill out the Applicant Self Report Form and return to us.
  • If you have applied by email, you shall receive an auto-response email. This email notifies you that the Human Resources Department has received your application and/or resume and directs you to where you can fill out the Applicant Self Report Form electronically. If you are chosen for an interview, you will be contacted. Please do not call or send additional emails asking about your application materials.
Join the team at Catholic Charities of St. Paul and Minneapolis - voted the Best Charity in 2011 by City Pages and honored by the Charities Review Council for meeting the Council’s strict accountability standards.

The mission of Catholic Charities is to serve those most in need. Catholic Charities strengthens families and works to end poverty and homelessness in the Twin Cities. With programs for children, families and adults most in need, Catholic Charities annually helps more than 35,000 people, regardless of faith.

We are looking for dynamic, talented and experienced professionals who are seeking work in a rewarding and fast-paced environment. If you have a passion for working on behalf of those most in need in the Twin Cities and you meet the duties and qualifications stated below we want to hear from you. Excellent benefits.

Current Openings:

Please specify the Position Title, schedule (full time, part time, on call) and the desired location when applying. If applying via email, please specify in the subject line the position title/location.


CLIENT ADVOCATE I - FT

Dorothy Day Center
$12.00 to $14.45 starting hourly rate

Summary:
  • Be vigilant of the facilities safety and security.
  • Oversee volunteers and clients.
  • Provide high quality customer service to all persons by completing all applicable client requests.
  • Conduct all services in a confidential manner, recording pertinent data and assessing for appropriate referrals and appointments.
  • Inform new residents of all rules and policies to establish client expectation within the program.
  • Maintain a level of knowledge about past and current residents to better serve their needs.
  • Respond to and submit incident reports for all instances of chemical abuse, theft, threats and violations of program rules. v Use conflict resolution and de-escalation skills to defuse crisis situations.
  • Facilitate social skills and empowerment principles with residents in a group or on an individual basis to promote client growth.
  • Serve as a Mandated Reporter. v Provide appropriate intervention relating to disputes among residents.
  • Complete regular rounds checking all exits, fire doors, and safety equipment, as well as monitoring residents’ activities in common areas to ensure safety and security.
  • Must be able to monitor and respond to emergencies including fire, severe weather, first aid, CPR, etc.
  • Notify proper staff of any maintenance concerns and/or safety issues that could negatively impact client service delivery.
  • Participate as an active team member and attend all scheduled staff meetings, one on one supervisory meetings and in-service training sessions.
  • Ensure clean up of work areas at the end of each shift, restocking supplies when necessary. v Assist residents with hygiene, activities of daily living, and money management.
  • Assist with meal serving and clean up.
  • Administer breathalyzers.
  • Engage in informal socialization with guests. Responsible for creating computer journal entries for any site that you are staffing to provide the agency with a recorded history about the people we serve, guest concerns, client success stories, or any other information to share with other employees.
  • May assist Housing/Residential staff as needed.

Minimum Qualifications:
  • High school graduate or equivalent. v Minimum of (2) two years experience with culturally diverse populations who are experiencing serious life challenges and are in need of assistance. Chemical dependency work experience preferred.
  • Must be able to pass a criminal background check in order to work with vulnerable adults per Minnesota State Law.
  • Working knowledge of computers and ability to read and write.
  • Ability to work effectively in an independent manner as well as with a team.
  • Ability to handle difficult situations in a sensitive and caring manner.
  • Experience with people of culturally diverse backgrounds.
  • CPR/First Aid Certification required, or in lieu of current certification, successful completion of CPR/First Aid training and eligibility for certification testing

Contact:
To apply, please send a resume and cover letter to:
 Human Resources
Catholic Charities of St. Paul and Minneapolis
1200 2nd Avenue South, Minneapolis, MN 55403
housing.resumes@cctwincities.org


Back to Top

CRISIS COUNSELOR – FT (AFTER HOURS)

1 FT OVERNIGHT Position Monday thru Friday 11:55 PM-8 AM
$12.85 to $15.45 per hour

Summary:
  • We offer a quarterly overnight bonus, four weeks of paid time off the first year for fulltime, and 11 paid holidays.
  • Call Center providing reporting support and crisis intervention for Child Protection, Common Entry Point, and Adult/Child/Family Mental Health crisis programs outside of regular business hours.
  • Utilizing the upmost customer service skills AHC obtains caller information, triaging caller’s situation to the appropriate department.
  • Utilizing crisis de-escalation techniques, and cognitive behavioral interventions staff will determine the specific needs and referrals needed for caller, and route caller’s needs to specific Hennepin County department.
  • After Hours crisis counselors provide appropriate interventions, while assessing danger to self/danger to others, or any possible imminent danger to vulnerable adults and children. Communicate clearly with crisis responders such at 911 operators or Police Officers.
  • Depending on the specific protocol After Hour crisis counselors then provide appropriate interventions, while assessing caller for any safety concerns. Supports and advocates on behalf of client in the procurement of services and benefits entitlement.
  • Makes referrals to and coordinates appropriate community resources for client.
  • Maintains complete case documentation and records, as required by Catholic Charities, the funders, or licensure/regulatory bodies.
  • Adheres to all Catholic Charities policies and procedures related to the care of clients, and is aware of and responds to client circumstances that put the client in any type of danger or risk for abuse.
  • Participates in the education of the community, volunteers, service providers, and other interested parties with respect to client services and programs.
  • Coordinates with the Program Manager on all aspects of client care, and seeks appropriate guidance and feedback from other team members.
  • Represent Catholic Charities at community meetings, task forces, etc. as requested by the Program Manager.
Minimum Qualifications:
  • Bachelor’s Degree in human services.
  • Social work background preferred with three years experience working with individuals and/or families in crisis.
  • Experience in individual, family, group counseling, and Child protection/Adult protection experience preferred.
  • Experience working with clients that may have complex psychosocial concerns including mental health issues, unstable housing, unemployment, lack of medical insurance, dysfunctional relationships, and legal concerns.
  • Must have a valid driver’s license with clear driving record.
  • Must be able to work weekends and rotating holidays.

Contact:
To apply, please send a cover letter & resume to:
Human Resources
(Position located in South Minneapolis)
1276 W. University Ave.
Saint Paul, MN 55104
Email: family.resumes@cctwincities.org

Back to Top

CRISIS COUNSELOR - On Call

On-call- Various Hours Evenings, Weekends, Holidays
$12.85 to $15.45 per hour

Summary:
We offer a quarterly overnight bonus, four weeks of paid time off the first year for fulltime, and 11 paid holidays.
  • Call Center providing reporting support and crisis intervention for Child Protection, Common Entry Point, and Adult/Child/Family Mental Health crisis programs outside of regular business hours.
  • Utilizing the upmost customer service skills AHC obtains caller information, triaging caller’s situation to the appropriate department.
  • Utilizing crisis de-escalation techniques, and cognitive behavioral interventions staff will determine the specific needs and referrals needed for caller, and route caller’s needs to specific Hennepin County department.
  • After Hours crisis counselors provide appropriate interventions, while assessing danger to self/danger to others, or any possible imminent danger to vulnerable adults and children. Communicate clearly with crisis responders such at 911 operators or Police Officers.
  • Depending on the specific protocol After Hour crisis counselors then provide appropriate interventions, while assessing caller for any safety concerns. Supports and advocates on behalf of client in the procurement of services and benefits entitlement. Makes referrals to and coordinates appropriate community resources for client. Maintains complete case documentation and records, as required by Catholic Charities, the funders, or licensure/regulatory bodies.
  • Adheres to all Catholic Charities policies and procedures related to the care of clients, and is aware of and responds to client circumstances that put the client in any type of danger or risk for abuse.
  • Participates in the education of the community, volunteers, service
  • providers, and other interested parties with respect to client services and programs. Coordinates with the Program Manager on all aspects of client care, and seeks appropriate guidance and feedback from other team members.
  • Represent Catholic Charities at community meetings, task forces, etc. as requested by the Program Manager.
Minimum Qualifications:
  • Bachelor’s Degree in human services.
  • Social work background preferred with three years experience working with individuals and/or families in crisis.
  • Experience in individual, family, group counseling, and Child protection/Adult protection experience preferred.
  • Experience working with clients that may have complex psychosocial concerns including mental health issues, unstable housing, unemployment, lack of medical insurance, dysfunctional relationships, and legal concerns.
  • Must have a valid driver’s license with clear driving record.
  • Must be able to work weekends and rotating holidays.

Contact:
To apply, please send a resume and cover letter to: 
Human Resources
(Position located in South Minneapolis)
1276 W. University Ave.
Saint Paul, MN 55104
Email: family.resumes@cctwincities.org

Back to Top

CRISIS COUNSELOR – PT After Hours

1 PT position- hours: F (4-8 PM)/S (9AM-5 PM)/S (9 AM-5 PM) and M (4-8 PM) every other week
On-call- Various Hours Evenings, Weekends, Holidays
$12.85 to $15.45 per hour

Summary:
  • We offer a quarterly overnight bonus, four weeks of paid time off the first year for fulltime, and 11 paid holidays.
  • Call Center providing reporting support and crisis intervention for Child Protection, Common Entry Point, and Adult/Child/Family Mental Health crisis programs outside of regular business hours.
  • Utilizing the upmost customer service skills AHC obtains caller information, triaging caller’s situation to the appropriate department.
  • Utilizing crisis de-escalation techniques, and cognitive behavioral interventions staff will determine the specific needs and referrals needed for caller, and route caller’s needs to specific Hennepin County department.
  • After Hours crisis counselors provide appropriate interventions, while assessing danger to self/danger to others, or any possible imminent danger to vulnerable adults and children. Communicate clearly with crisis responders such at 911 operators or Police Officers.
  • Depending on the specific protocol After Hour crisis counselors then provide appropriate interventions, while assessing caller for any safety concerns. Supports and advocates on behalf of client in the procurement of services and benefits entitlement.
  • Makes referrals to and coordinates appropriate community resources for client.
  • Maintains complete case documentation and records, as required by Catholic Charities, the funders, or licensure/regulatory bodies.
  • Adheres to all Catholic Charities policies and procedures related to the care of clients, and is aware of and responds to client circumstances that put the client in any type of danger or risk for abuse.
  • Participates in the education of the community, volunteers, service providers, and other interested parties with respect to client services and programs.
  • Coordinates with the Program Manager on all aspects of client care, and seeks appropriate guidance and feedback from other team members.
  • Represent Catholic Charities at community meetings, task forces, etc. as requested by the Program Manager.

Minimum Qualifications:
  • Bachelor’s Degree in human services.
  • Social work background preferred with three years experience working with individuals and/or families in crisis.
  • Experience in individual, family, group counseling, and Child protection/Adult protection experience preferred.
  • Experience working with clients that may have complex psychosocial concerns including mental health issues, unstable housing, unemployment, lack of medical insurance, dysfunctional relationships, and legal concerns.
  • Must have a valid driver’s license with clear driving record.
  • Must be able to work weekends and rotating holidays.

Contact:
To apply, please send a cover letter & resume to:
Human Resources
(Position located in South Minneapolis)
1276 W. University Ave.
Saint Paul, MN 55104
Email: family.resumes@cctwincities.org

Back to Top

HOUSING OUTREACH REPRESENTATIVE – FT

Higher Ground
$32,760 to 39,312 starting annual salary

Summary:
  • Transition Higher Ground residents to permanent housing within the community.
  • Provide follow-up services, conduct home visits, and mitigate landlord/tenant disputes to retain housing placement.
  • Conduct needs assessment and develops an individually tailored case plan for each client.
  • Administer financial assistance to eligible clients including application fees, damage deposit, rent and utility bills when appropriate.
  • Connect clients to community resources including but not limited to: employment and training programs, food shelves, public assistances, SSI/SSKI, transportation, and legal assistance.

Minimum Qualifications:
  • B.A. in human services field, plus (2) two years experience working with homeless or low income population preferred. In lieu of degree, minimum of (5) five years experience working with this specific population in a similar role, of which (2) years includes experience in case management or outreach.
  • Working knowledge of resources for housing.
  • Ability to work 10:00 AM to 6:00 PM with some flexibility as needed.
  • Experience working with persons from various cultural backgrounds.
  • Excellent communication skills, both written and verbal required.
  • Ability to handle difficult situations in a sensitive and caring manner.
  • Must have drivers license and proof of current insurance, and meet driving standards for Catholic Charities’ requirements.
  • CPR/First Aid Certification required, or in lieu of current certification, successful completion of CPR/First Aid training and eligibility for certification testing

Contact:
To apply, please send a resume and cover letter to:
 Human Resources
Catholic Charities of St. Paul and Minneapolis
1200 2nd Avenue South
Minneapolis, MN 55403
housing.resumes@cctwincities.org

Back to Top

REGISTERED NURSE – On-call

St. Joseph’s Home for Children
Every other weekend being on-call
$22.50 - $28.13 - $33.75 per hour

Summary:
  • Provide care coordination and referral to ensure seamless delivery of care, improve communication among health and human service providers, and to guide clients and communities toward an effective use of resources.
  • Provide initial short term care coordination for client including: medication reconciliation, referral to primary/specialty care and facilitation of post hospital care.
  • Conduct initial and ongoing holistic health assessments to determine clients’ physical, social, and behavioral health care needs and to assist other providers in meeting these needs.
  • Perform nursing duties related to medication administration and/or monitoring. Offer health education, guidance, and motivational counseling to clients and their families to encourage self-care and assist in decision-making.
  • Work with other Catholic Charities staff and community partners to facilitate the integration of healthcare and social services.
  • Document clinical actions in health care record, maintain these records in compliance with the rules of confidentiality, and assist in documenting health outcome measures.

Minimum Qualifications:
  • Current MN license for Registered Nurse.
  • Experience working with persons from diverse racial, ethnic, homeless populations, children in out of home placement and economic backgrounds.
  • Experience working with people living in poverty and those in a vulnerable population required.
  • Experience working clinic setting.
  • Drivers license with proof of insurance.
  • CPR/First Aid Certification required, or in lieu of current certification, successful completion of CPR/First Aid training and eligibility for certification testing

Contact
To apply, please submit a cover letter & resume to:
 Human Resources
1121 E. 46th Street
Minneapolis, MN 55407
Email: childrens.resumes@cctwincities.org

Back to Top

RESIDENT ASSISTANT - PT (32hrs/week)

Exodus Residence – varied hours, includes some Saturdays
$11.50 to $13.35 per hour to start

Summary:
  • Provide high quality customer service to all persons by completing all applicable client requests.
  • Use conflict resolution and de-escalation skills to defuse crisis situations.
  • Conduct all services in a confidential manner, recording pertinent data and assessing for appropriate referrals and appointments.
  • Inform all new residents of all rules and policies to establish client expectations within the program. Ensure residents consistently comply with established rules and policies. Document and communicate information to staff to facilitate client services.
  • Assist in implementation of case management plan or service plan.
  • Maintain a level of knowledge about past and current residents to better serve their needs.
  • Respond to and submit incident reports for all instances of client/staff injury, chemical abuse, theft, threats, and violations of program rules.
  • Serve as a Mandated Reporter.
  • Administer medication when necessary.
  • Perform kitchen duties, including serving and cleaning, as appropriate.
  • Complete regular rounds checking residents’ rooms, all exits, fire doors, and safety equipment, as well as monitoring residents’ activities in common areas to ensure safety and security
  • Must be able to monitor and respond to emergencies including fire, severe weather, first aid, CPR, etc
  • Notify proper staff of any maintenance concerns and/or safety issues that could negatively affect service delivery
  • Ensure clean up of work areas at the end of each shift, restocking supplies when necessary.
  • Monitor dining area during meal times.

Minimum Qualifications:
  • Requires High School Diploma or GED.
  • Customer service experience required.
  • Must be able to pass a criminal background check in order to work with vulnerable adults per Minnesota State Law.
  • Ability to read and write to communicate with supervisors and staff.
  • Experience working with persons who live in poverty and/or are homeless preferred. CPR/First Aid Certification required, or in lieu of current certification, successful completion of CPR/First Aid training and eligibility for certification testing.

Contact:
To apply, please send a resume and cover letter to:
 Human Resources
Catholic Charities of St. Paul and Minneapolis
1200 2nd Avenue South, Minneapolis, MN 55403
housing.resumes@cctwincities.org

Back to Top

RESIDENT CLIENT SERVICES REPRESENTATIVE- FT

Family Service Center
Sunday-Thursday 8:00-4:30 p.m
$32,760 to $39,312 starting hiring salary

Summary
  • Identify internal and external resources and establishing solid community networks and referral partnerships to assist site residents with accessing basic needs and life supports including but not limited to employment, transportation, childcare, food, clothing, car repair funds, education opportunities, health care, and housing.
  • Actively build relationships with residents; conduct in-reach to empower and encourage residents to take next steps in toward their housing solution.
  • Meet one-on-one with residents to review the shelter residency and escrow policies, to develop a shelter exit plan, and to assist with connecting to resources and completing applications. Be available for both walk- in and scheduled appointments.
  • Facilitate and manage shelter voucher renewal process
  • Facilitate and manage transportation assistance i.e. bus card distribution.
  • Work collaboratively with the Coordinated Assessment Pilot (CA) staff (Assessment Specialists, Diversion Specialists, and Financial Assistance workers) to ensure successful transfer from residence site to next step housing.
  • Assist families in exiting residence when it is determined they are not eligible to access supportive housing assignments through the CA system.
  • Facilitate resident group meetings for purposes of sharing resources, answering questions about the CA system, announcing shelter events, giving feedback on suggestion box, conducting resident satisfaction surveys.
  • Be the resident expert on a wide variety of community resources including public housing, Section 8, and tax credit property opportunities and access.
  • Responsible for collection and compilation of necessary data for program reports and evaluation and reporting to funders.
  • Oversee computer lab ensuring families have adequate access
  • Recruit and supervise volunteers and interns; work closely with volunteer department Along with other location lead staff, is available on-call, in rotation, to assist with questions, concerns and staffing issues, as needed.
  • Develop and utilize empowerment principles and support the use of Restorative Justice

Minimum Qualifications
  • B.A. in human services field, plus (2) two years experience working with homeless or low income population preferred. In lieu of degree, minimum of (5) five years experience working with this specific population in a similar role, of which (2) years includes experience in case management or outreach.
  • Working knowledge of housing and community resources for low-income families required.
  • Experience working with persons from various cultural backgrounds.
  • Excellent communication skills, both written and verbal required.
  • Ability to handle difficult situations in a sensitive and caring manner.
  • CPR/First Aid Certification required, or in lieu of current certification, successful completion of CPR/First Aid training and eligibility for certification testing

Contact:
To apply, please send a resume and cover letter to:
 Human Resources
Catholic Charities of St. Paul and Minneapolis
1200 2nd Avenue South, Minneapolis, MN 55403
housing.resumes@cctwincities.org

Back to Top

SHELTER UNIT MANAGER- FT

Hope Street for Homeless Youth
$37,544-$45,032 starting annual salary range

Summary:
Provides leadership in coordinating the recruitment selection, hiring, orientation, scheduling, training and overall supervision of employees for the program.
  • Provide consultation to other supervisors in implementation of treatment plans.
  • Provides leadership and consultation to units and staff on how to manage. Lead meetings e.g. intakes and discharges staffing.
  • Assist in planning, development and implementation of treatment goals for each client in conjunction with unit therapist.
  • Develop warm, supportive, and nurturing relationships with all clients
  • Discipline - provide firm and fair limits to the clients in accordance with agency philosophy.
  • Provide leadership in developing and maintaining effective safety and infection control activities for program
  • Become certified and teach staff crisis prevention and intervention strategies on a regular basis.
  • Participate in the OGS system to ensure coverage and overall building safety along with on-call rotation.
  • Ensure consistent implementation for unit programming.
  • Have a working understanding of current collective bargaining agreement.
  • Meeting with community leader, contacts with social workers and probation officers. Provide leadership in program and agency marketing efforts as public speaking
  • Program development, fiscal development, budget development. Look for things that will improve the agency at all levels. Volunteer, seek out things that may not be specifically in description but will promote agency personal growth.

Minimum Qualifications
  • Bachelor’s Degree in Social Services or related field
  • Minimum of (5) five years of youth and family related experience is required.
  • Experience in supervision and residential programs for youth, program and budget development and evaluation strongly preferred.
  • Experience working with statistical information and computer based programs required. Current and clean drivers license and auto insurance.
  • CPR/First Aid Certification required, or in lieu of current certification, successful completion of CPR training and eligibility for certification testing

Contact:
To apply, please send a resume and cover letter to:
Human Resources
1121 E. 46th Street
Minneapolis, MN 55407
Email: childrens.resumes@cctwincities.org

Back to Top

YOUTH COUNSELOR- 2 PT Overnights-

St. Joseph’s Home for Children: 
King Hall: PT (30hrs) : Thursday thru Saturday 10:15pm - 8:15am
Teresa Hall: PT (30hrs): Wednesday thru Friday 10:15pm - 8:15am
$11.55/hr to $14.61/hr

Summary
  • We offer a quarterly overnight bonus, and you will accrue three weeks of paid time off the first year for this part time position. Along with 11 paid holidays.
  • Assist in the safety, security and quality care throughout the campus during detached overnight shifts.
  • Develop warm, supportive, and nurturing relationships with all clients.
  • Discipline - provide firm and fair limits to the clients in accordance with agency philosophy.
  • Working knowledge and ability to fill in on all units and programs as needed
  • Active monitoring of clients during all activities and daily routines.
  • Participate in activities, teach skills; encourage diet/nutrition/manners, clean clothes, and proper personal hygiene.
  • Assure safe/clean living environment, inside and out, supervise unit upkeep and outdoor activities, role model, clean office, and pleasant/attractive living area.
  • Recommend changes, safety/damage reports, vehicles, safe driving.
  • Participate in the assessment of progress in treatment plans, documentation (Logging), recommend changes, setting goals for target behaviors.
  • Must be able to lift up to 40 pounds on a frequent basis.
  • Physically fit in order to participate in recreational activities with youth
  • After appropriate training, have the ability to perform therapeutic holds on youth up to 17 years of age.

Minimum Qualifications
  • Bachelor’s degree in a human services field OR without a degree, 2 years experience relevant to the job functions is required.
  • Ability to work with children who might be experiencing emotional/behavior difficulties.
  • Good communication skills and the ability to interact and work well with a diverse population of children
  • Have a clear drivers record with a valid driver’s license and proof of acceptable auto insurance
  • Must be able to work some holidays and will be paid a premium for these hours.

Contact
To apply, please send a cover letter & resume to:
Human Resources
1121 E. 46th Street
Minneapolis, MN 55407
Email: childrens.resumes@cctwincities.org

Back to Top

Catholic Charities of St. Paul & Minneapolis 1200 2nd Ave. South, Minneapolis, MN 55403  Tel: 612.204.8500   Email:info@cctwincities.org
© 2014 Catholic Charities of St. Paul and Minneapolis
Poverty for no one. Opportunity for everyone.

linked in     Twitter link   Facebook link YouTube link Council on Accreditation Meets Smart Givers Standards United Way